FAQs

What payments do you accept?

Our payment methods are: credit card and Paypal. If you have any questions, please contact us!

Do you ship your products?

We handle UPS Ground as our shipping method 🙌.

How do I know if the product I want is in stock?

You can check out all of our products in our online store: https://fremover.net/ We're waiting for you! 🙌

Do you offer warranty on 3D Printers?

You also have warranty, 14 days after having received your product 🙌.

How do I assemble my printer?

Each printer comes with instructions. You can also find unboxing and setup videos on our website: https://fremover.net/ Within each printer's description, there's a video showing the assembly, the leveling of the axes, and even how to print the test model that comes preloaded! 🤗

How do I turn my printer on?

Each printer comes with a power button on the back 😉.

How do I start printing?

You can start by downloading the printing software from the following link https://ultimaker.com/es/software/ultimaker-cura. There are other softwares available such as "Google Sketchup" and "Autodesk Fusion 360".

Copy the desired print pattern to a memory card or USB (which come with our printers). Insert the memory card or USB in the printer and select "Print". Finally, select the memory stick, go to the "Models" folder, and choose the model you want to print. The printer will start to preheat and once the table and nozzle have reached the right temperature, it'll start working. The printing time varies depending on the size of the model 🤗

What should I print if I’m a beginner?

If you are a beginner, we recommend downloading free models to print from pages like Thingiverse and/or MyMiniFactory 😉

How do I replace my printer's filament?

To replace the filament in the printer, the nozzle must be preheated to 200°. This will allow you to remove any remaining filament from the previous spool! Press the "filament release" button (found near where the filament spool is placed) and, with that button pressed, start extracting the old filament. Once done, place the new filament where the old one was taken out, in the same way: with the nozzle hot and the filament release button pressed, insert the filament through the corresponding hole. Continue inserting the filament until you see the "melted" filament coming out of the tip of the nozzle 🙌.

How long will the delivery take?

Shipping takes 1-2 business days. Delivery varies depending on your area 😉. UPS ground takes 2-5 business days to arrive at destination.

Where can I contact you?

You can contact us at:

👉 sales@fremover.net

👉 (786) 499-6851

What are your business hours?

We work Monday through Friday, from 9AM - 5PM 🤗.